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Upstep Custom Orthotics for Flat Feet—2025 Review

Find out how our custom orthotics for flat feet can provide the support and comfort you need for better foot health in our comprehensive Upstep orthotics review.

a man in a white shirt and blue and pink suspenders
By Babafemi Adebajo
Kirsty Macdougall - Editor for Upstep
Edited by Kirsty Macdougall

Published July 15, 2024.

Flat feet occur when the arches of the feet are lower than normal or entirely absent. This condition can be congenital (present from birth) or develop over time due to factors like injury, age, or obesity.

Flat feet are generally asymptomatic, but when they cause pain, they can affect movement—Upstep's Custom Orthotics for Flat Feet help limit the adverse symptoms that may result from having flat feet, controlling abnormal foot motion and preventing injuries. They provide cushioning and support, making it more comfortable to walk, and can help completely get rid of pain and strengthen the foot over time.



Why You Should Use Upstep Custom Orthotics for Flat Feet

Our team of international-level professionals, led by our head of podiatrist, Philip Wells, meticulously designs and produces each pair of custom orthotics. With over 100K orthotics and 25 years of work, we developed the next step on custom orthotics, made from the world's most advanced materials.





What sets Upstep's custom insoles for flat feet apart from pre-made insoles is that they are designed to fit perfectly based on the unique foot impressions you send and focus on the cause of your flat feet. The actual design is done by expert podiatrists, using over 56 high-quality materials to guarantee maximum support for the heel arches and comfort.





What's more, you have an unlimited number of returns within the first six months of receiving the orthotics. This guarantees that you get perfect orthotics that ensure you have pain-free mobility at no extra cost to you.

How Does the Process Work?

Upstep custom orthotics are designed and created based on your footprint and foot shape—which you provide to us through our impression kit.

an open laptop computer with the Upstep quiz for custom insoles for flat feet


Step 1

Take 50 seconds to answer a few short questions about your issue—it's 100% risk-free.

Upstep's kit for taking foot impressions for custom orthotics for flat feet


Step 2

Get Upstep's impression kit in 1-3 business days, imprint your feet, and send it back free of charge.

a pair of orange and black shoes insoles, custom made orthotics by Upstep in a box


Step 3

We'll create and ship your Upsteps with FedEx within 35 business days from the day we receive your imprint.



Wearing and Adapting to Upstep Custom Orthotics for Flat Feet

In the earlier stages, you shouldn’t aim to wear the custom orthotics for more than one hour at a time, as there can be some initial pain. As your body adjusts, you can increase the length of time you wear them until you can wear the orthotics without discomfort. Ideally, you should reach this point within two weeks. Upstep’s return policy allows up to six months for you to return the custom orthotic because of a complaint and get your money back if the claim is valid.





Pricing of Upstep Custom Orthotics for Flat Feet

When it comes to buying custom orthotics, the price of traditional custom orthotics can be anywhere from $400 to $800. When you add the cost of the consultation or shipping fees if you purchased the orthotics online, the price skyrockets.

Upstep offers a cost-effective alternative—with Upstep, you will pay up to 60% less on custom orthotics, and the whole process is simple and can be done in the comfort of your home. If you keep an eye out for bundle deals and sales, you can get a pair of quality custom orthotics at a great price. Additionally, here's what else you can do to ensure you get them at a price that fits your budget:

  • Payment plan: Upstep integrates with the BNPL platform, Klarna, allowing you to buy the orthotics in four interest-free payments. The first payment is made when the order is processed, while the remaining three installments are automatically deducted every two weeks.
  • FSA and HSA eligible: You can claim back reimbursement for these orthotics under FSA and HSA.
  • Free shipping and returns: Upstep offers free shipping and free return services within the United States.
Upstep Custom Orthotics for Flat Feet pricing



Upstep Orthotics Reviews: Proven Quality, Satisfied Buyers

At Upstep, we take pride in delivering high-quality custom orthotics that meet the needs of our customers with flat feet. Our commitment to excellence is reflected in the satisfaction of our verified buyers.

With a growing community of satisfied customers, Upstep has garnered positive reviews and testimonials from individuals who have experienced the benefits of our custom orthotics. These testimonials serve as a testament to the effectiveness and quality of our custom-made insoles.





The positive feedback we receive from our satisfied customers highlights the following key aspects of Upstep's custom orthotics:

  • Superior Comfort: Our custom orthotics are designed with precision to provide optimal comfort and support for individuals with flat feet. The personalized fit ensures that each pair is tailored to the unique foot anatomy of the wearer, enhancing overall comfort and reducing discomfort.
  • Pain Relief: Many buyers have reported significant pain relief after using our custom orthotics. By addressing the underlying causes of flat feet and providing proper arch support, our insoles help alleviate foot, ankle, knee, and lower back pain associated with this condition.
  • Enhanced Performance: Our custom orthotics not only relieve pain but also improve foot function and performance. With improved foot alignment and stability, individuals can engage in various activities with reduced fatigue and enhanced efficiency.
  • Durability and Longevity: Upstep's custom orthotics are crafted using high-quality materials and advanced manufacturing techniques. This ensures durability and longevity, allowing individuals to enjoy the benefits of our insoles for an extended period.





Don't Compromise on Your Foot Health and Comfort

When it comes to finding reliable, high-quality custom orthotics for flat feet, Upstep is dedicated to providing a solution that exceeds expectations.

By choosing Upstep, you can trust that you are investing in quality orthotics that have been meticulously designed and produced by a team of podiatrists and international-level professionals. Trust in our expertise, reliability, and commitment to excellence.

Join our community of satisfied buyers and experience the difference for yourself! Take a step towards improved foot health and overall well-being with Upstep.




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